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Integration Issues

Problem: "Connection test failed"

Solutions:

  • Verify API credentials are correct
  • Check base URL is correct (no trailing slash)
  • Ensure API token has proper permissions
  • Verify network connectivity
  • Check if service is experiencing downtime

Problem: Integration shows "ERROR" status

Solutions:

  • Test connection again
  • Verify credentials haven't expired
  • Check integration configuration
  • Review integration logs
  • Recreate integration if necessary

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