Authentication Issues

Problem: Can't log in

Solutions:

• Verify email and password are correct
• Check if account is locked (too many failed attempts)
• Try password reset if forgotten
• Verify email is verified
• Contact support if account is locked

Problem: Email verification not received

Solutions:

• Check spam/junk folder
• Verify email address is correct
• Request new verification email from sign-in page
• Wait a few minutes (emails may be delayed)
• Contact support if issue persists